ORDER INFORMATION |
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electrawarehouse.com Customers can review information about his or her orders by logging into his or her account. electrawarehouse.com will send the Customer a copy of the purchase invoice via email.
Dear electrawarehouse.com Customer in the event of requirement of assistance please contacts the electrawarehouse.com Customer Service via the below telephone number:
(213) 742-8769 Or email us at these links:
support@electrawarehouse.com
customerservice@electrawarehouse.com
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Dear electrawarehouse.com Customers, due to the high traffic or technical difficulties on electrawarehouse.com some products may not be available at the time of purchase. electrawarehouse.com will contact its customer(s) by telephone or email. electrawarehouse.com Customers have the right to cancel or exchange to some similar item(s).
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After check out you will receive a confirmation email from our sales department and when the item is shipped you will receive notification along with your tracking number. During shipping your order; as well as past orders; can be viewed in your ‘My Account’ pages by clicking the ‘Track Order’ link and inputting your tracking number. If you have any further questions you can always give us a call or email us at:
(213) 742-8769
Or
customerservice@electrawarehouse.com |
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If The Customer’s packaged is shipped to the wrong address due to electrawarehouse.com fault it will replace the package.
If Customer has changed address at the time of shipping electrawarehouse.com is not responsible for the package having been lost or stolen. Customer is solely responsible.
In the event that electrawarehouse.com has overcharged the Customer’s account it will gladly refund the exceeded amount on the Customer’s Purchase Invoice to the Customer’s account.
If electrawarehouse.com’s Customer’s package has been lost or stolen during the shipping process or after delivery, and the Customer insured the package electrawarehouse.com will assist with tracking and recovery of the lost or stolen package in a timely manner. In the event that electrawarehouse.com’s Customer denied insuring the package electrawarehouse.com is not responsible for loss or theft of the Customer’s package. However electrawarehouse.com will assist (within its power and jurisdiction) in tracking and recovering the Customer’s package.
If electrawarehouse.com’s product(s) is/are not marked as out of stock and it is purchased by electrawarehouse.com’s Customers, He or She has the choice of choosing a similar item or refunded purchase amount.
If The Customer’s card is charged but electrawarehouse.com have no proof of order (No Invoice, order number, etc) other then the initial charge The Customer will be contacted and electrawarehouse.com and the Customer can go from there.
On any orders that are set to be picked up by the purchasing Customer electrawarehouse.com has the right to view proper identification, the product will be solely released to the purchasing Customer after having viewed the proper forms of id.
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